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IS Utilities Bhubaneswar Course Details

SAP ISU Online Training Institute in Bhubaneswar

GreenByte Technologies in Bhubaneswar offers a comprehensive SAP ISU (Industry-Specific Utilities) online training program, led by Mr. Venkat, a highly experienced trainer with 23 years in SAP technologies. This course is meticulously structured to provide an in-depth understanding of SAP ISU, a specialized module designed for managing utility industries such as electricity, gas, water, and waste. SAP ISU is critical for managing customer relationships, billing, and invoicing in utility companies, and it integrates seamlessly with other SAP modules, making it an essential skill set for anyone pursuing a career in SAP consulting within the utilities sector.

Overview of SAP ISU

SAP ISU is a robust solution tailored for the utilities industry. It enables companies to efficiently manage customer service, metering, billing, invoicing, and contract management while integrating closely with the overall SAP ERP environment. SAP ISU is designed to handle high data volumes and complex customer hierarchies, providing utility companies with the flexibility and functionality needed to support customer needs and regulatory requirements.

SAP ISU covers key areas, including customer relationship and service, meter data management, billing, and invoicing. It integrates with other SAP modules such as FI (Financial Accounting), CO (Controlling), and CRM (Customer Relationship Management), making it a powerful tool for streamlining business processes and enhancing operational efficiency.

Training Objectives

GreenByte Technologies’ SAP ISU training aims to provide participants with both the theoretical understanding and practical skills needed to work proficiently with SAP ISU. Key objectives of the training include:

  • Understanding the Role of SAP ISU in Utility Management: Comprehensive insights into how SAP ISU fits within the utilities industry and its impact on customer service and business operations.
  • Developing Proficiency in SAP ISU Modules: Covering essential SAP ISU modules like customer service, device management, meter reading, billing, and invoicing.
  • Mastering Integration with Other SAP Modules: Gaining skills in integrating SAP ISU with other critical SAP modules such as SAP FI, SAP CO, and SAP CRM for streamlined data flow and improved operational efficiency.
  • Enhancing Configuration and Implementation Skills: Learning how to configure and implement SAP ISU solutions tailored to utility-specific needs.
  • Building Analytical and Troubleshooting Skills: Acquiring troubleshooting techniques and analytical skills to resolve real-time issues in SAP ISU environments.

By the end of the course, participants will be well-prepared to work as SAP ISU consultants, capable of configuring and optimizing SAP ISU solutions for utility companies.

Who Should Attend

This SAP ISU training program is ideal for:

  • SAP Consultants: Professionals looking to specialize in SAP solutions for the utilities industry.
  • Utility Industry Professionals: Individuals working in the utilities sector who wish to enhance their knowledge of SAP systems.
  • IT and ERP Specialists: IT professionals involved in ERP systems who are interested in expanding their expertise to include SAP ISU.
  • Recent Graduates: Graduates aiming to start a career in SAP consulting with a focus on utilities.

Hands-On Practice and Lab Exercises

GreenByte Technologies emphasizes hands-on learning, allowing participants to work with real SAP systems and scenarios. Lab exercises provide a practical approach to:

  • Creating and Managing Master Data: Practicing setup and configuration of customer and technical data.
  • Billing and Invoicing Operations: Running billing cycles, generating invoices, and handling payment processing.
  • Device and Meter Management: Simulating meter reading, device installation, and interval data processing.

Trainer Profile: Mr. Venkat

Mr. Venkat brings over two decades of experience in SAP consulting, specializing in utilities and ISU modules. Known for his in-depth technical expertise and practical approach, Mr. Venkat has trained numerous professionals worldwide, equipping them with valuable skills in SAP ISU. His real-world insights into SAP ISU operations and unique teaching methodology make him an exceptional guide for individuals looking to build a career in SAP ISU consulting.

Advantages of SAP ISU Training with GreenByte Technologies

  1. Experienced Trainer: With Mr. Venkat’s guidance, participants gain from his extensive knowledge, insights, and hands-on approach to SAP ISU.
  2. Flexible Online Learning: Online delivery allows participants to learn at their own pace from any location, fitting well with working professionals.
  3. Real-World Relevance: The training is structured around real-life scenarios, ensuring participants are job-ready upon course completion.
  4. Comprehensive Curriculum: The curriculum covers all aspects of SAP ISU, from basics to advanced customization, ensuring participants are well-prepared for their roles.
  5. Job Assistance and Career Guidance: GreenByte Technologies provides career support, including interview preparation and resume-building guidance.

Career Opportunities After SAP ISU Training

After completing this training, participants can explore roles in utility-focused SAP consulting, such as:

  • SAP ISU Consultant: Assisting utility companies in implementing and configuring SAP ISU solutions.
  • SAP Functional Analyst (Utilities): Working as a bridge between IT and business teams, translating utility requirements into SAP ISU configurations.
  • SAP Support Specialist: Providing ongoing support and troubleshooting for SAP ISU systems in utility environments.

IS Utilities Bhubaneswar Curriculum

ISU Master Data

1.1 Overview of Master Data in SAP IS-U

  • 2.1 Business Partner: Central role in representing customers.
  • 2.2 Contract Account: Links business partners to contracts.
  • 2.3 Contract: Outlines agreements between customers and utilities.
  • 2.4 System Configuration: Integration in SAP IS-U & R/3.
  • 2.5 Business Master Data Creation: Step-by-step processes.

  • 3.1 Connection Object: Geographic location of utility services.
  • 3.2 Premise: Specific consumption points.
  • 3.3 Installation: Technical representation of utility usage.
  • 3.4 System Configuration: In IS-U & R/3 environments.
  • 3.5 Creation of Technical Master Data: Detailed workflows.

  • 4.1 Purpose: Organization and reporting.
  • 4.2 Postal Regional Structure: Linked to delivery addresses.
  • 4.3 Political Regional Structure: Administrative divisions.
  • 4.4 Company Regional Structure: Internal organization.
  • 4.5 Dependencies: How structures interact.

  • 5.1 Parameter Record
  • 5.2 Portion: For meter reading schedules.
  • 5.3 Meter Reading Unit (MRU)
  • 5.4 Creation: Defining MRU and Portion.

    • ISU Customer Services

  • 1.1 Enquiries: Bills, meter issues, and account queries.
  • 1.2 Requests: E.g., e-billing.
  • 1.3 Complaints: Logging and processing service orders.

  • 2.1 Creating Customer Contacts
  • 2.2 Business Partner,
  • 2.3 Contract Account,
  • 2.4 Contract
  • 2.5 Service Order Creation
  • 2.6 Batch Programs

  • 3.1 High Consumption complaint/ developed/ Over/ Wrong reading complaint
  • 3.2 Payment/ credit not adjusted
  • 3.3 Vigilance complaints
  • 3.4 Wrong disconnection
  • 3.5 Load Dispute

  • 4.1 Move-in document layout
  • 4.2 Move-in welcome letter
  • 4.3 Determination of move-in date
  • 4.4 Alignment of move-in after device installation
  • 4.5 Reversal of move-in

  • 5.1 New Connection
  • 5.2 Device Installation
  • 5.3 Device Removal
  • 5.4 Device Replacement
  • 5.5 Device Investigation
  • 5.6 Disconnection
  • 5.7 Re-connection
  • 5.8 End of Supply
  • 5.9 Temporary Supply
  • 5.10 Load Change Site Investigation

  • 6.1 Normal move-out
  • 6.2 Demolition case
  • 6.3 Move-out to join Statement Billing
  • 6.4 Change of name
  • 6.5 Move-out after Six months due to non-payment

    • ISU Device Management

  • 1.1 Connection Object
  • 1.2 Premise
  • 1.3 Device Location
  • 1.4 Installation

  • 2.1 Device
  • 2.2 Device Category
  • 2.3 Register Group
  • 2.4 Register Relationship

  • 3.1 Installation
  • 3.2 Removal
  • 3.3 Replacement
  • 3.4 Inspection

  • 4.1 MRU and Portion
  • 4.2 Schedule Records
  • 4.3 Meter Reading Organization (Street Route)
  • 4.4 Meter Reading Order creation
  • 4.5 MRO download and Upload
  • 4.6 Meter Reading Estimation
  • 4.7 Meter Reading validation
  • 4.8 Manual input of periodic & aperiodic meter reading

  • 5.1 Integration with MM
  • 5.2 Integration with PM

    • ISU Billing and Invoicing

  • 1.1 Billing Class
  • 1.2 Rate type
  • 1.3 Rate Category
  • 1.4 Operands
  • 1.5 Prices, price categories, Price types
  • 1.6 Rates, Rate line items
  • 1.7 Facts
  • 1.8 Schemas, Working with schemas
  • 1.9 Rate Determination
  • 1.10 Discounts/Surcharges

  • 2.1 Billing Tasks
  • 2.2 Billing periods
  • 2.3 Special Billing functions
  • 2.4 Process of Billing
  • 2.5 Entry of selection
  • 2.6 Billing & Simulation
  • 2.7 Document Information
  • 2.8 Out-sorting (Billing and Invoicing)
  • 2.9 Billing Reversal Process
  • 2.10 Manual billing

  • 3.1 Invoicing Overview
  • 3.2 Tasks of invoicing
  • 3.3 Invoicing Processing
  • 3.4 Budget Billing procedure
  • 3.5 Payment plan categories
  • 3.6 Creation of Budget billing plan
  • 3.7 Payment plan (Creation and Configuration)
  • 3.8 Payment schemes (Creation and Configuration)
  • 3.9 Invoicing reversal (Basic settings for Invoicing reversal)
  • 3.10 Out-sorting (Billing and Invoicing)
  • 3.11 Lock Reasons for Invoicing
  • 3.12 Bill Printout
  • 3.13 Bill form
  • 3.14 Control Parameters for bill printout
  • 3.15Classification criteria of billing line items

    • ISU FICA (Financial Accounting Contract Account Receivables and Payables)

  • 1.1 Concept and special functions in FI-CA
  • 1 2. Event Technology
  • 1.3. Parallel Mass Processes in FI-CA
  • 1.4. Master Data Objects in FI-CA

  • 2.1. Lifecycle of Documents
  • 2.2. Document Structures
  • 2.3. Posting Documents
  • 2.4. Integration with General Ledger Accounting
  • 2.5. Account Balance Display

  • 3.1. Structure of Transactions
  • 3.2. Transactions in IS-U
  • 3.3. General Ledger Account Determination
  • 3.4. Tax Determination in IS-U

  • 4.1. Processing Incoming and Outgoing Payments
  • 4.2. Payment Lots and Check lot
  • 4.3. Clarification Processing
  • 4.4. Cash Desk/Cash Journal

  • 5.1. Prerequisites of Payment Settlement
  • 5.2. Payment program
  • 5.3. Payment Cards

  • 6.1. Configuration of Returns
  • 6.2. Processing of Returns

  • 7.1. Terminology and Definitions
  • 7.2. Configurations of Clearing Strategy

  • 8.1. Dunning –Terminology
  • 8.2. Configuration and Execution of Dunning Run
  • 8.3. Submission to External Collection

  • 9.1. Calculation of Interest on Items
  • 9.2. Interest Keys and Calculation Rules
  • 9.3. Processing of Interest Calculation

  • 10.1. Deferral: Definition and Processing
  • 10.2. Installment Plan: Definition and Processing

  • 11.1. Account Maintenance
  • 11.2. Reversing Documents and Resetting Clearing
  • 11.3. Document Transfer
  • 11.4. Mark as Doubtful/Individual Value Adjustment
  • 11.5. Write Off

  • 12.1. Cash and Non-Cash Security Deposit
  • 12.2. Request, Payment, and Settlement of Cash Security Deposit

  • 13.1. Definition and Types
  • 13.2. The Print Workbench

    • Comprehensive interfacing with SAP modules.

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