ISU Online Training


IS Utilities Ahmedabad Course Details

GreenByte Technologies, located in Ahmedabad, India, offers comprehensive SAP ISU (Industry Solutions for Utilities) online training, catering to individuals aspiring to delve into the domain of utility management systems. With a focus on providing cutting-edge education in SAP ISU, GreenByte Technologies stands out as a leading institute in the field.

The SAP ISU online training program at GreenByte Technologies is designed to equip participants with the necessary skills and knowledge required to excel in the utilities industry. Led by experienced instructors with a deep understanding of SAP ISU, the training curriculum covers a wide range of topics essential for utility management, including billing, customer service, Master Data, device management, and FICA.

What sets GreenByte Technologies apart is its commitment to offering practical, hands-on training experiences. Through a combination of theoretical lectures, practical exercises, and real-world case studies, participants gain valuable insights into the intricacies of SAP ISU implementation. This approach ensures that learners not only understand the theoretical concepts but also develop the practical skills needed to succeed in the field.

Moreover, GreenByte Technologies understands the importance of flexibility in learning. Therefore, the SAP ISU online training program is offered in a convenient and flexible format, allowing participants to access the course content from anywhere with an internet connection. Whether you are a working professional looking to upskill or a student eager to explore opportunities in the utilities sector, this online training program caters to diverse learning needs.

Additionally, GreenByte Technologies prides itself on its supportive learning environment. Participants receive personalized attention from instructors, who are readily available to address queries and provide guidance throughout the training journey. Furthermore, the institute offers placement assistance to help participants kickstart their careers in the utilities industry post-training.

IS Utilities Ahmedabad Curriculum

ISU Master Data

1.1 Overview of Master Data in SAP IS-U

  • 2.1 Business Partner: Central role in representing customers.
  • 2.2 Contract Account: Links business partners to contracts.
  • 2.3 Contract: Outlines agreements between customers and utilities.
  • 2.4 System Configuration: Integration in SAP IS-U & R/3.
  • 2.5 Business Master Data Creation: Step-by-step processes.
  • 3.1 Connection Object: Geographic location of utility services.
  • 3.2 Premise: Specific consumption points.
  • 3.3 Installation: Technical representation of utility usage.
  • 3.4 System Configuration: In IS-U & R/3 environments.
  • 3.5 Creation of Technical Master Data: Detailed workflows.
  • 4.1 Purpose: Organization and reporting.
  • 4.2 Postal Regional Structure: Linked to delivery addresses.
  • 4.3 Political Regional Structure: Administrative divisions.
  • 4.4 Company Regional Structure: Internal organization.
  • 4.5 Dependencies: How structures interact.
  • 5.1 Parameter Record
  • 5.2 Portion: For meter reading schedules.
  • 5.3 Meter Reading Unit (MRU)
  • 5.4 Creation: Defining MRU and Portion.
  • ISU Customer Services

  • 1.1 Enquiries: Bills, meter issues, and account queries.
  • 1.2 Requests: E.g., e-billing.
  • 1.3 Complaints: Logging and processing service orders.
  • 2.1 Creating Customer Contacts
  • 2.2 Business Partner,
  • 2.3 Contract Account,
  • 2.4 Contract
  • 2.5 Service Order Creation
  • 2.6 Batch Programs
  • 3.1 High Consumption complaint/ developed/ Over/ Wrong reading complaint
  • 3.2 Payment/ credit not adjusted
  • 3.3 Vigilance complaints
  • 3.4 Wrong disconnection
  • 3.5 Load Dispute
  • 4.1 Move-in document layout
  • 4.2 Move-in welcome letter
  • 4.3 Determination of move-in date
  • 4.4 Alignment of move-in after device installation
  • 4.5 Reversal of move-in
  • 5.1 New Connection
  • 5.2 Device Installation
  • 5.3 Device Removal
  • 5.4 Device Replacement
  • 5.5 Device Investigation
  • 5.6 Disconnection
  • 5.7 Re-connection
  • 5.8 End of Supply
  • 5.9 Temporary Supply
  • 5.10 Load Change Site Investigation
  • 6.1 Normal move-out
  • 6.2 Demolition case
  • 6.3 Move-out to join Statement Billing
  • 6.4 Change of name
  • 6.5 Move-out after Six months due to non-payment
  • ISU Device Management

  • 1.1 Connection Object
  • 1.2 Premise
  • 1.3 Device Location
  • 1.4 Installation
  • 2.1 Device
  • 2.2 Device Category
  • 2.3 Register Group
  • 2.4 Register Relationship
  • 3.1 Installation
  • 3.2 Removal
  • 3.3 Replacement
  • 3.4 Inspection
  • 4.1 MRU and Portion
  • 4.2 Schedule Records
  • 4.3 Meter Reading Organization (Street Route)
  • 4.4 Meter Reading Order creation
  • 4.5 MRO download and Upload
  • 4.6 Meter Reading Estimation
  • 4.7 Meter Reading validation
  • 4.8 Manual input of periodic & aperiodic meter reading
  • 5.1 Integration with MM
  • 5.2 Integration with PM
  • ISU Billing and Invoicing

  • 1.1 Billing Class
  • 1.2 Rate type
  • 1.3 Rate Category
  • 1.4 Operands
  • 1.5 Prices, price categories, Price types
  • 1.6 Rates, Rate line items
  • 1.7 Facts
  • 1.8 Schemas, Working with schemas
  • 1.9 Rate Determination
  • 1.10 Discounts/Surcharges
  • 2.1 Billing Tasks
  • 2.2 Billing periods
  • 2.3 Special Billing functions
  • 2.4 Process of Billing
  • 2.5 Entry of selection
  • 2.6 Billing & Simulation
  • 2.7 Document Information
  • 2.8 Out-sorting (Billing and Invoicing)
  • 2.9 Billing Reversal Process
  • 2.10 Manual billing
  • 3.1 Invoicing Overview
  • 3.2 Tasks of invoicing
  • 3.3 Invoicing Processing
  • 3.4 Budget Billing procedure
  • 3.5 Payment plan categories
  • 3.6 Creation of Budget billing plan
  • 3.7 Payment plan (Creation and Configuration)
  • 3.8 Payment schemes (Creation and Configuration)
  • 3.9 Invoicing reversal (Basic settings for Invoicing reversal)
  • 3.10 Out-sorting (Billing and Invoicing)
  • 3.11 Lock Reasons for Invoicing
  • 3.12 Bill Printout
  • 3.13 Bill form
  • 3.14 Control Parameters for bill printout
  • 3.15Classification criteria of billing line items
  • ISU FICA (Financial Accounting Contract Account Receivables and Payables)

  • 1.1 Concept and special functions in FI-CA
  • 1 2. Event Technology
  • 1.3. Parallel Mass Processes in FI-CA
  • 1.4. Master Data Objects in FI-CA
  • 2.1. Lifecycle of Documents
  • 2.2. Document Structures
  • 2.3. Posting Documents
  • 2.4. Integration with General Ledger Accounting
  • 2.5. Account Balance Display
  • 3.1. Structure of Transactions
  • 3.2. Transactions in IS-U
  • 3.3. General Ledger Account Determination
  • 3.4. Tax Determination in IS-U
  • 4.1. Processing Incoming and Outgoing Payments
  • 4.2. Payment Lots and Check lot
  • 4.3. Clarification Processing
  • 4.4. Cash Desk/Cash Journal
  • 5.1. Prerequisites of Payment Settlement
  • 5.2. Payment program
  • 5.3. Payment Cards
  • 6.1. Configuration of Returns
  • 6.2. Processing of Returns
  • 7.1. Terminology and Definitions
  • 7.2. Configurations of Clearing Strategy
  • 8.1. Dunning –Terminology
  • 8.2. Configuration and Execution of Dunning Run
  • 8.3. Submission to External Collection
  • 9.1. Calculation of Interest on Items
  • 9.2. Interest Keys and Calculation Rules
  • 9.3. Processing of Interest Calculation
  • 10.1. Deferral: Definition and Processing
  • 10.2. Installment Plan: Definition and Processing
  • 11.1. Account Maintenance
  • 11.2. Reversing Documents and Resetting Clearing
  • 11.3. Document Transfer
  • 11.4. Mark as Doubtful/Individual Value Adjustment
  • 11.5. Write Off
  • 12.1. Cash and Non-Cash Security Deposit
  • 12.2. Request, Payment, and Settlement of Cash Security Deposit
  • 13.1. Definition and Types
  • 13.2. The Print Workbench
  • Comprehensive interfacing with SAP modules.

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