ISU Online Training


IS Utilities Bangalore Course Details

SAP ISU (Industry Solution for Utilities) Online Training in Bangalore

GreenByte Technologies offers comprehensive SAP ISU (Industry Solution for Utilities) online training in key locations of Bangalore, including Electronic City, BTM Layout, and Marathahalli. This course is designed to equip professionals with the necessary skills and knowledge to excel in the utilities sector using SAP’s specialized solution. Whether you are looking to enhance your current skill set or enter the dynamic utilities industry, this online training program provides the expertise needed for success.

Why SAP ISU?

SAP ISU is a specialized solution tailored for the unique demands of utility companies. It covers a wide range of functionalities such as customer service, billing, energy data management, and integration with other SAP modules. Learning SAP ISU enables professionals to manage utility processes efficiently, optimizing business operations for utility companies such as electricity, gas, water, and waste management organizations.

SAP ISU Online Training Program Overview

Our SAP ISU training covers essential modules and topics required for a successful career in the utilities industry. The course is designed to provide hands-on experience through real-world scenarios, ensuring participants gain practical insights into SAP ISU implementations. Below is an outline of the major areas covered in the program:

1. Device Management

  • Understand the management of utility devices, including meters, transformers, and other equipment.
  • Learn about the installation, maintenance, and lifecycle management of devices using SAP ISU.

2. Billing and Invoicing

  • Explore the end-to-end billing process in the utilities industry.
  • Gain insights into meter reading, invoice generation, tariff structures, and billing reconciliation.

3. Customer Service

  • Discover how SAP ISU helps manage customer accounts, service orders, and complaints.
  • Learn how to optimize customer interactions and improve service delivery.

4. Energy Data Management

  • Understand the importance of managing energy consumption data.
  • Learn about the integration of meter readings, energy settlements, and data reporting for accurate forecasting and management.

5. Integration with Other SAP Modules

  • Learn about the integration of SAP ISU with other SAP modules such as:
    • SAP CRM (Customer Relationship Management)
    • SAP FI-CA (Financial Contract Accounting)
  • Discover how seamless integration ensures smoother business operations across various departments.

6. Customization and Configuration

  • Gain expertise in configuring SAP ISU to meet specific utility company requirements.
  • Learn how to customize workflows and processes according to business needs and industry standards.

Key Features of Our Training Program

1. Expert Trainers

  • Our trainers are seasoned professionals with extensive experience in SAP ISU implementation and consulting.
  • You’ll learn from experts who bring real-world insights and best practices to the training sessions.

2. Interactive Live Online Classes

  • Participate in live, interactive sessions with the flexibility to ask questions and engage in discussions.
  • Our online platform ensures an engaging learning experience with full instructor support.

3. Flexible Scheduling

  • We understand that professionals have busy schedules. Our training program offers flexible class times so that you can attend at your convenience without disrupting your work or personal commitments.

4. Hands-on Training

  • Our program focuses on practical, hands-on exercises to ensure participants get real-world experience.
  • You’ll work through industry-relevant scenarios that prepare you for implementing SAP ISU solutions in real business environments.

5. Certification Assistance

  • Preparing for SAP ISU certification? We provide guidance and support to help participants prepare for the official SAP ISU certification exams.
  • Our program is designed to enhance your career prospects by preparing you for industry-recognized certifications.

Why SAP ISU for Career Growth?

SAP ISU is a highly sought-after skill in the utilities sector, where efficient and optimized processes are critical. With utilities being a vital industry, companies constantly seek professionals with expertise in SAP ISU to manage billing, customer services, and energy data management more efficiently. This makes SAP ISU a lucrative field for career growth with opportunities to work in diverse areas like electricity, gas, water management, and more.

Locations We Serve in Bangalore:

  • Electronic City: A hub for tech companies, Electronic City offers great opportunities for professionals to gain skills in SAP ISU and enhance their careers.
  • BTM Layout: Centrally located, BTM Layout is easily accessible, and our online training platform provides the convenience of learning from home.
  • Marathahalli: Known for its proximity to IT parks, Marathahalli is ideal for professionals looking to upgrade their skills in SAP ISU without the need for travel.

Enroll Now!

Join our SAP ISU online training program in Bangalore today and unlock your potential in the dynamic and growing utilities sector. Whether you’re looking to enhance your current skill set or enter a new industry, our SAP ISU course provides the tools and knowledge needed for success. With expert trainers, flexible scheduling, hands-on learning, and certification support, GreenByte Technologies ensures that you receive a top-tier education that can propel your career forward.

IS Utilities Bangalore Curriculum

ISU Master Data

1.1 Overview of Master Data in SAP IS-U

  • 2.1 Business Partner: Central role in representing customers.
  • 2.2 Contract Account: Links business partners to contracts.
  • 2.3 Contract: Outlines agreements between customers and utilities.
  • 2.4 System Configuration: Integration in SAP IS-U & R/3.
  • 2.5 Business Master Data Creation: Step-by-step processes.
  • 3.1 Connection Object: Geographic location of utility services.
  • 3.2 Premise: Specific consumption points.
  • 3.3 Installation: Technical representation of utility usage.
  • 3.4 System Configuration: In IS-U & R/3 environments.
  • 3.5 Creation of Technical Master Data: Detailed workflows.
  • 4.1 Purpose: Organization and reporting.
  • 4.2 Postal Regional Structure: Linked to delivery addresses.
  • 4.3 Political Regional Structure: Administrative divisions.
  • 4.4 Company Regional Structure: Internal organization.
  • 4.5 Dependencies: How structures interact.
  • 5.1 Parameter Record
  • 5.2 Portion: For meter reading schedules.
  • 5.3 Meter Reading Unit (MRU)
  • 5.4 Creation: Defining MRU and Portion.
  • ISU Customer Services

  • 1.1 Enquiries: Bills, meter issues, and account queries.
  • 1.2 Requests: E.g., e-billing.
  • 1.3 Complaints: Logging and processing service orders.
  • 2.1 Creating Customer Contacts
  • 2.2 Business Partner,
  • 2.3 Contract Account,
  • 2.4 Contract
  • 2.5 Service Order Creation
  • 2.6 Batch Programs
  • 3.1 High Consumption complaint/ developed/ Over/ Wrong reading complaint
  • 3.2 Payment/ credit not adjusted
  • 3.3 Vigilance complaints
  • 3.4 Wrong disconnection
  • 3.5 Load Dispute
  • 4.1 Move-in document layout
  • 4.2 Move-in welcome letter
  • 4.3 Determination of move-in date
  • 4.4 Alignment of move-in after device installation
  • 4.5 Reversal of move-in
  • 5.1 New Connection
  • 5.2 Device Installation
  • 5.3 Device Removal
  • 5.4 Device Replacement
  • 5.5 Device Investigation
  • 5.6 Disconnection
  • 5.7 Re-connection
  • 5.8 End of Supply
  • 5.9 Temporary Supply
  • 5.10 Load Change Site Investigation
  • 6.1 Normal move-out
  • 6.2 Demolition case
  • 6.3 Move-out to join Statement Billing
  • 6.4 Change of name
  • 6.5 Move-out after Six months due to non-payment
  • ISU Device Management

  • 1.1 Connection Object
  • 1.2 Premise
  • 1.3 Device Location
  • 1.4 Installation
  • 2.1 Device
  • 2.2 Device Category
  • 2.3 Register Group
  • 2.4 Register Relationship
  • 3.1 Installation
  • 3.2 Removal
  • 3.3 Replacement
  • 3.4 Inspection
  • 4.1 MRU and Portion
  • 4.2 Schedule Records
  • 4.3 Meter Reading Organization (Street Route)
  • 4.4 Meter Reading Order creation
  • 4.5 MRO download and Upload
  • 4.6 Meter Reading Estimation
  • 4.7 Meter Reading validation
  • 4.8 Manual input of periodic & aperiodic meter reading
  • 5.1 Integration with MM
  • 5.2 Integration with PM
  • ISU Billing and Invoicing

  • 1.1 Billing Class
  • 1.2 Rate type
  • 1.3 Rate Category
  • 1.4 Operands
  • 1.5 Prices, price categories, Price types
  • 1.6 Rates, Rate line items
  • 1.7 Facts
  • 1.8 Schemas, Working with schemas
  • 1.9 Rate Determination
  • 1.10 Discounts/Surcharges
  • 2.1 Billing Tasks
  • 2.2 Billing periods
  • 2.3 Special Billing functions
  • 2.4 Process of Billing
  • 2.5 Entry of selection
  • 2.6 Billing & Simulation
  • 2.7 Document Information
  • 2.8 Out-sorting (Billing and Invoicing)
  • 2.9 Billing Reversal Process
  • 2.10 Manual billing
  • 3.1 Invoicing Overview
  • 3.2 Tasks of invoicing
  • 3.3 Invoicing Processing
  • 3.4 Budget Billing procedure
  • 3.5 Payment plan categories
  • 3.6 Creation of Budget billing plan
  • 3.7 Payment plan (Creation and Configuration)
  • 3.8 Payment schemes (Creation and Configuration)
  • 3.9 Invoicing reversal (Basic settings for Invoicing reversal)
  • 3.10 Out-sorting (Billing and Invoicing)
  • 3.11 Lock Reasons for Invoicing
  • 3.12 Bill Printout
  • 3.13 Bill form
  • 3.14 Control Parameters for bill printout
  • 3.15Classification criteria of billing line items
  • ISU FICA (Financial Accounting Contract Account Receivables and Payables)

  • 1.1 Concept and special functions in FI-CA
  • 1 2. Event Technology
  • 1.3. Parallel Mass Processes in FI-CA
  • 1.4. Master Data Objects in FI-CA
  • 2.1. Lifecycle of Documents
  • 2.2. Document Structures
  • 2.3. Posting Documents
  • 2.4. Integration with General Ledger Accounting
  • 2.5. Account Balance Display
  • 3.1. Structure of Transactions
  • 3.2. Transactions in IS-U
  • 3.3. General Ledger Account Determination
  • 3.4. Tax Determination in IS-U
  • 4.1. Processing Incoming and Outgoing Payments
  • 4.2. Payment Lots and Check lot
  • 4.3. Clarification Processing
  • 4.4. Cash Desk/Cash Journal
  • 5.1. Prerequisites of Payment Settlement
  • 5.2. Payment program
  • 5.3. Payment Cards
  • 6.1. Configuration of Returns
  • 6.2. Processing of Returns
  • 7.1. Terminology and Definitions
  • 7.2. Configurations of Clearing Strategy
  • 8.1. Dunning –Terminology
  • 8.2. Configuration and Execution of Dunning Run
  • 8.3. Submission to External Collection
  • 9.1. Calculation of Interest on Items
  • 9.2. Interest Keys and Calculation Rules
  • 9.3. Processing of Interest Calculation
  • 10.1. Deferral: Definition and Processing
  • 10.2. Installment Plan: Definition and Processing
  • 11.1. Account Maintenance
  • 11.2. Reversing Documents and Resetting Clearing
  • 11.3. Document Transfer
  • 11.4. Mark as Doubtful/Individual Value Adjustment
  • 11.5. Write Off
  • 12.1. Cash and Non-Cash Security Deposit
  • 12.2. Request, Payment, and Settlement of Cash Security Deposit
  • 13.1. Definition and Types
  • 13.2. The Print Workbench
  • Comprehensive interfacing with SAP modules.

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