+91-8019623126
greenbytetechnologies9@gmail.com

SAP ISU

Home » Courses » SAP ISU Singapore

SAP IS Utilities Singapore Course Details

SAP ISU Online Training in Singapore with GreenByte Technologies

In today's rapidly evolving business landscape, the need for robust, scalable enterprise resource planning (ERP) solutions has never been greater. Among the many modules available, SAP ISU (Industry-Specific Utilities) stands out as one of the most powerful and specialized offerings tailored specifically for the utility sector. GreenByte Technologies, a leading provider of SAP training in Singapore, offers a comprehensive online training program in SAP ISU. Led by Mr. Venkat, a seasoned expert with over 23 years of experience in SAP and 14 years specializing in SAP ISU, this training is aimed at professionals looking to gain in-depth knowledge of SAP ISU and improve their skills in the utilities industry.

Overview of SAP ISU

SAP ISU (Industry-Specific Utilities) is a specialized module within the SAP suite designed to cater to the specific needs of utility companies, including electricity, gas, water, and waste management industries. This module is essential for managing complex business processes such as billing, customer management, device management, and invoicing for utility services. By implementing SAP ISU, organizations can streamline their operations, improve efficiency, and enhance customer service.

Why Choose GreenByte Technologies for SAP ISU Training?

GreenByte Technologies has established itself as a leader in providing high-quality SAP training solutions in Singapore. The company offers a range of SAP modules with a specific focus on SAP ISU, ensuring that professionals in the utilities sector are equipped with the necessary tools to handle their business processes effectively. The online training offered by GreenByte Technologies is designed to be flexible, accessible, and comprehensive, making it ideal for professionals with varying levels of experience.

Mr. Venkat, the trainer for this course, brings unmatched expertise to the table. With 23 years of experience in SAP and 14 years in SAP ISU, Mr. Venkat is a veteran in the field who has worked with some of the largest organizations in the utilities sector. His in-depth knowledge of the SAP ISU module, coupled with his practical experience, makes him the perfect mentor for anyone looking to master this essential tool.

Training Structure and Curriculum

The SAP ISU Online training program offered by GreenByte Technologies is designed to provide a holistic learning experience, covering all the core aspects of the SAP ISU module. The curriculum is comprehensive and structured to cater to both beginners and advanced learners. The course content is designed to provide participants with a clear understanding of how SAP ISU fits into the broader SAP ecosystem and how it can be used to address the unique challenges of the utilities sector.

Module 1: Introduction to SAP ISU

The first module provides an introduction to SAP ISU, including its role within the SAP suite. This module also covers the various components of SAP ISU, such as customer management, billing, invoicing, and device management. Participants will learn how SAP ISU integrates with other SAP modules, such as SAP CRM (Customer Relationship Management) and SAP FICO (Financial Accounting and Controlling), to deliver end-to-end business solutions.

Module 2: Master Data Management in SAP ISU

In this module, participants will learn how to manage master data in SAP ISU. This includes setting up and maintaining key data elements such as customer master data, equipment master data, and service contract data. Master data management is a critical component of any SAP implementation, and this module helps participants understand how to organize and structure data to ensure smooth operations.

Module 3: Billing and Invoicing in SAP ISU

Billing and invoicing are two of the most important functions within SAP ISU. This module focuses on the process of creating and managing utility bills, as well as how to generate invoices based on consumption data. Participants will learn how to set up billing profiles, configure billing rules, and process billing cycles. The module also covers how to handle adjustments, payments, and disputes within the billing process.

Module 4: Device Management in SAP ISU

Device management is an integral part of SAP ISU, as utility companies rely on devices such as meters to measure customer consumption. In this module, participants will learn how to manage devices, including installation, replacement, and decommissioning of devices. This module also covers device readings and the integration of meter data with billing and invoicing processes.

Module 5: Customer Management in SAP ISU

Customer management is the backbone of SAP ISU, and this module covers the various aspects of managing customer relationships within the SAP ISU framework. Participants will learn how to create and maintain customer accounts, manage service requests, and resolve customer complaints. The module also covers how to handle customer inquiries and process refunds, ensuring that businesses can offer a seamless customer experience.

Module 6: SAP ISU Integration with Other Modules

SAP ISU does not operate in isolation; it integrates with other modules within the SAP ecosystem to provide a complete solution. In this module, participants will learn how SAP ISU integrates with modules such as SAP CRM, SAP FICO, and SAP MM (Materials Management). The focus is on understanding the flow of information across modules and how integration supports business processes.

Module 7: Advanced Topics in SAP ISU

The final module delves into advanced topics within SAP ISU, such as energy data management, advanced billing techniques, and managing complex pricing structures. Participants will also explore how to optimize SAP ISU for improved performance and scalability. This module is designed for individuals who want to deepen their knowledge and expertise in SAP ISU.

Learning Outcomes and Benefits

By the end of the SAP ISU Online training with GreenByte Technologies, participants will have gained a deep understanding of the following key areas:

  1. Comprehensive Knowledge of SAP ISU: Participants will have a thorough understanding of the SAP ISU module, including its various components, features, and functionalities.

  2. Hands-on Experience: The training includes practical, hands-on exercises, enabling participants to work with real-world scenarios and gain experience in using SAP ISU effectively.

  3. Industry-Specific Knowledge: Given the trainer’s background in the utilities sector, participants will gain insights into how SAP ISU can be leveraged to address industry-specific challenges.

  4. End-to-End Process Understanding: Participants will be equipped with the knowledge to manage the entire utility service lifecycle, from customer management to billing and invoicing.

  5. Increased Career Opportunities: With the growing demand for SAP professionals in the utilities sector, completing this training will open up new career opportunities for participants.

  6. Expert Guidance: With Mr. Venkat’s extensive experience in SAP and SAP ISU, participants will benefit from expert guidance, tips, and best practices, ensuring they are well-prepared for real-world challenges.

Trainer Profile: Mr. Venkat

Mr. Venkat is a highly experienced SAP consultant and trainer with over 23 years of experience in the field. He has spent the last 14 years specializing in SAP ISU and has worked with a wide range of utility companies worldwide, providing them with solutions that address their unique business requirements.

His expertise spans across various SAP modules, including SAP ISU, SAP CRM, SAP FICO, and SAP MM. Mr. Venkat’s hands-on experience with these modules allows him to offer practical, real-world examples that bring the training to life. He is known for his clear, methodical teaching style, which helps participants easily grasp complex concepts and apply them in their day-to-day work.

Throughout his career, Mr. Venkat has successfully delivered SAP implementations and training for numerous global organizations, helping them optimize their business processes and achieve their strategic objectives. His passion for teaching and his deep knowledge of SAP ISU make him a highly sought-after trainer for professionals looking to enhance their SAP skills.

SAP IS Utilities Singapore Curriculum

ISU Master Data

1.1 Overview of Master Data in SAP IS-U

  • 2.1 Business Partner: Central role in representing customers.
  • 2.2 Contract Account: Links business partners to contracts.
  • 2.3 Contract: Outlines agreements between customers and utilities.
  • 2.4 System Configuration: Integration in SAP IS-U & R/3.
  • 2.5 Business Master Data Creation: Step-by-step processes.

  • 3.1 Connection Object: Geographic location of utility services.
  • 3.2 Premise: Specific consumption points.
  • 3.3 Installation: Technical representation of utility usage.
  • 3.4 System Configuration: In IS-U & R/3 environments.
  • 3.5 Creation of Technical Master Data: Detailed workflows.

  • 4.1 Purpose: Organization and reporting.
  • 4.2 Postal Regional Structure: Linked to delivery addresses.
  • 4.3 Political Regional Structure: Administrative divisions.
  • 4.4 Company Regional Structure: Internal organization.
  • 4.5 Dependencies: How structures interact.

  • 5.1 Parameter Record
  • 5.2 Portion: For meter reading schedules.
  • 5.3 Meter Reading Unit (MRU)
  • 5.4 Creation: Defining MRU and Portion.

    • ISU Customer Services

  • 1.1 Enquiries: Bills, meter issues, and account queries.
  • 1.2 Requests: E.g., e-billing.
  • 1.3 Complaints: Logging and processing service orders.

  • 2.1 Creating Customer Contacts
  • 2.2 Business Partner,
  • 2.3 Contract Account,
  • 2.4 Contract
  • 2.5 Service Order Creation
  • 2.6 Batch Programs

  • 3.1 High Consumption complaint/ developed/ Over/ Wrong reading complaint
  • 3.2 Payment/ credit not adjusted
  • 3.3 Vigilance complaints
  • 3.4 Wrong disconnection
  • 3.5 Load Dispute

  • 4.1 Move-in document layout
  • 4.2 Move-in welcome letter
  • 4.3 Determination of move-in date
  • 4.4 Alignment of move-in after device installation
  • 4.5 Reversal of move-in

  • 5.1 New Connection
  • 5.2 Device Installation
  • 5.3 Device Removal
  • 5.4 Device Replacement
  • 5.5 Device Investigation
  • 5.6 Disconnection
  • 5.7 Re-connection
  • 5.8 End of Supply
  • 5.9 Temporary Supply
  • 5.10 Load Change Site Investigation

  • 6.1 Normal move-out
  • 6.2 Demolition case
  • 6.3 Move-out to join Statement Billing
  • 6.4 Change of name
  • 6.5 Move-out after Six months due to non-payment

    • ISU Device Management

  • 1.1 Connection Object
  • 1.2 Premise
  • 1.3 Device Location
  • 1.4 Installation

  • 2.1 Device
  • 2.2 Device Category
  • 2.3 Register Group
  • 2.4 Register Relationship

  • 3.1 Installation
  • 3.2 Removal
  • 3.3 Replacement
  • 3.4 Inspection

  • 4.1 MRU and Portion
  • 4.2 Schedule Records
  • 4.3 Meter Reading Organization (Street Route)
  • 4.4 Meter Reading Order creation
  • 4.5 MRO download and Upload
  • 4.6 Meter Reading Estimation
  • 4.7 Meter Reading validation
  • 4.8 Manual input of periodic & aperiodic meter reading

  • 5.1 Integration with MM
  • 5.2 Integration with PM

    • ISU Billing and Invoicing

  • 1.1 Billing Class
  • 1.2 Rate type
  • 1.3 Rate Category
  • 1.4 Operands
  • 1.5 Prices, price categories, Price types
  • 1.6 Rates, Rate line items
  • 1.7 Facts
  • 1.8 Schemas, Working with schemas
  • 1.9 Rate Determination
  • 1.10 Discounts/Surcharges

  • 2.1 Billing Tasks
  • 2.2 Billing periods
  • 2.3 Special Billing functions
  • 2.4 Process of Billing
  • 2.5 Entry of selection
  • 2.6 Billing & Simulation
  • 2.7 Document Information
  • 2.8 Out-sorting (Billing and Invoicing)
  • 2.9 Billing Reversal Process
  • 2.10 Manual billing

  • 3.1 Invoicing Overview
  • 3.2 Tasks of invoicing
  • 3.3 Invoicing Processing
  • 3.4 Budget Billing procedure
  • 3.5 Payment plan categories
  • 3.6 Creation of Budget billing plan
  • 3.7 Payment plan (Creation and Configuration)
  • 3.8 Payment schemes (Creation and Configuration)
  • 3.9 Invoicing reversal (Basic settings for Invoicing reversal)
  • 3.10 Out-sorting (Billing and Invoicing)
  • 3.11 Lock Reasons for Invoicing
  • 3.12 Bill Printout
  • 3.13 Bill form
  • 3.14 Control Parameters for bill printout
  • 3.15Classification criteria of billing line items

    • ISU FICA (Financial Accounting Contract Account Receivables and Payables)

  • 1.1 Concept and special functions in FI-CA
  • 1 2. Event Technology
  • 1.3. Parallel Mass Processes in FI-CA
  • 1.4. Master Data Objects in FI-CA

  • 2.1. Lifecycle of Documents
  • 2.2. Document Structures
  • 2.3. Posting Documents
  • 2.4. Integration with General Ledger Accounting
  • 2.5. Account Balance Display

  • 3.1. Structure of Transactions
  • 3.2. Transactions in IS-U
  • 3.3. General Ledger Account Determination
  • 3.4. Tax Determination in IS-U

  • 4.1. Processing Incoming and Outgoing Payments
  • 4.2. Payment Lots and Check lot
  • 4.3. Clarification Processing
  • 4.4. Cash Desk/Cash Journal

  • 5.1. Prerequisites of Payment Settlement
  • 5.2. Payment program
  • 5.3. Payment Cards

  • 6.1. Configuration of Returns
  • 6.2. Processing of Returns

  • 7.1. Terminology and Definitions
  • 7.2. Configurations of Clearing Strategy

  • 8.1. Dunning –Terminology
  • 8.2. Configuration and Execution of Dunning Run
  • 8.3. Submission to External Collection

  • 9.1. Calculation of Interest on Items
  • 9.2. Interest Keys and Calculation Rules
  • 9.3. Processing of Interest Calculation

  • 10.1. Deferral: Definition and Processing
  • 10.2. Installment Plan: Definition and Processing

  • 11.1. Account Maintenance
  • 11.2. Reversing Documents and Resetting Clearing
  • 11.3. Document Transfer
  • 11.4. Mark as Doubtful/Individual Value Adjustment
  • 11.5. Write Off

  • 12.1. Cash and Non-Cash Security Deposit
  • 12.2. Request, Payment, and Settlement of Cash Security Deposit

  • 13.1. Definition and Types
  • 13.2. The Print Workbench

    • Comprehensive interfacing with SAP modules.

    SAP IS Utilities Singapore Faq’s

    SAP ISU (Industry Specific Utilities) is a module designed for utility companies to manage customer service, billing, device management, and energy distribution.

    This course is ideal for IT professionals, consultants, and utility industry professionals who want to specialize in SAP ISU.

    The prerequisites for an SAP ISU (Industry Solution for Utilities) course include basic SAP knowledge, understanding of utility business processes.

    The SAP ISU course is led by Mr. Venkat, an expert trainer with 23 years of experience in the utilities domain. He specializes in SAP ISU Billing, Device Management, and Customer Service, providing in-depth, real-time training with practical insights to help learners master SAP ISU effectively.

    Yes, GreenByte Technologies offers a free demo session for interested students.

    The key components of SAP ISU (Industry Solution for Utilities) include Device Management (DM), Billing and Invoicing (BI), Customer Service (CS), and Contract Accounts Receivable and Payable (FI-CA). These modules help manage utility business processes like metering, billing, customer interactions, and financial transactions efficiently.

    FI-CA (Contract Accounts Receivable and Payable) in SAP ISU handles financial transactions for utilities, managing billing, payments, collections, refunds, and account settlements. It supports mass data processing, integrates with FI and SD modules, and ensures efficient revenue management for utility companies, enhancing financial control and customer account management.

    Device Management (DM) in SAP ISU handles utility meter lifecycle processes, including installation, removal, replacements, and readings. It manages device configurations, registers, and interval data, ensuring accurate consumption tracking. DM integrates with Billing and Invoicing to generate precise utility bills based on recorded meter readings and consumption data.

    Customer Service (CS) in SAP ISU manages customer interactions, service requests, and complaints. It handles contract management, move-in/move-out processes, and integrates with Billing and FI-CA for seamless service execution. CS enhances customer satisfaction by providing efficient query resolution, service orders, and support for utility-related issues.

    Master Data in SAP ISU is crucial for managing utility business processes. It includes Business Partners, Contract Accounts, Contracts, Connection Objects, Premises, and Devices. Accurate master data ensures seamless billing, metering, and customer service operations, enabling efficient data flow across different SAP ISU components for precise utility management.

    Billing and Invoicing in SAP ISU calculates utility charges based on consumption data, tariffs, and contract terms. It generates invoices, manages billing cycles, and integrates with FI-CA for payment processing. This module ensures accurate, timely billing, supports multiple rate structures, and handles adjustments, refunds, and dispute management efficiently.

    SAP ISU integrates with various SAP modules like FI-CA for financial transactions, SD for sales processes, MM for material management, CRM for customer interactions, PM/CS for work management, and BI for reporting. This integration ensures seamless utility business operations, enhancing efficiency in billing, finance, and customer service management.

    SAP ISU plays a key role in smart metering by integrating with AMI (Advanced Metering Infrastructure) to automate meter reading, data collection, and real-time consumption tracking. It supports dynamic pricing, remote monitoring, and energy efficiency programs, enhancing billing accuracy, demand management, and customer engagement in modern utility operations.

    Yes, recorded sessions are provided for missed classes.

    Students receive PDFs, PPTs, and access to SAP ISU practice systems.

    Yes, SAP ISU professionals are in high demand in the utility sector.

    Yes, but you may need to learn utility domain processes.

    Key skills include SAP ISU configuration, utility domain knowledge, and problem-solving.

    With the rise of smart grids and renewable energy, SAP ISU has a bright future.

    Trainer Venkat will guide you on certification preparation and resources.

    Venkat focuses on practical, hands-on learning with real-world examples.

    GreenByte Technologies stands out as a premier training institute for SAP ISU (Industry Specific Utilities) due to its commitment to quality, experienced trainers, and a learner-centric approach. Here’s why you should choose GreenByte Technologies for your SAP ISU training: Key Highlights of GreenByte Technologies Experienced Trainers like Venkat Trainer Venkat is a seasoned SAP ISU expert with over 10 years of experience in functional implementations and ERP solutions. His real-world expertise ensures that students gain practical, industry-relevant knowledge. Hands-on, Practical Training The course emphasizes hands-on learning with real-time projects and exercises. Students get access to SAP ISU software for practice, ensuring they are job-ready. Industry-Relevant Curriculum The curriculum is designed to align with the latest industry trends and requirements. Covers essential SAP ISU modules like Customer Service (CS), Device Management (DM), Billing and Invoicing (BI), and FICA. Placement Assistance (if applicable) GreenByte Technologies provides placement assistance to help students secure jobs in the utility sector. Mock interviews and resume-building sessions are conducted to prepare students for the job market. Affordable Fees and Flexible Schedules The course is priced competitively, making it accessible to a wide range of learners. Flexible schedules are available for working professionals, including weekend and evening batches. Global Reach GreenByte Technologies offers SAP ISU training to learners across the globe. Whether you’re in India, the USA, Europe, the Middle East, or Asia, you can join the training from the comfort of your home or office. Countries We Serve: India USA Singapore Canada UK UAE Australia New Zealand Qatar South Africa Malaysia Saudi Arabia Mexico Ireland Denmark Sweden And many more! Expert Trainers Trainer Venkat: A highly experienced SAP ISU consultant with a proven track record in utility domain implementations. His teaching style focuses on practical, real-world scenarios, ensuring students are well-prepared for industry challenges. Comprehensive Training The 40-hour online course covers the following SAP ISU modules: Customer Service (CS) Device Management (DM) Billing and Invoicing (BI) FICA (Contract Accounts Receivable and Payable) Integration with other SAP modules Real-time projects and case studies Flexible Online Learning Live Instructor-Led Sessions: Interactive sessions with Trainer Venkat, including Q&A and doubt-clearing. Recorded Sessions: Access to recorded lectures for self-paced learning. Global Accessibility: Join from anywhere in the world—Hyderabad, New York, Sydney, Dubai, or any other location. Where Do We Offer SAP ISU Training? GreenByte Technologies provides training to learners in various cities worldwide, including: India Hyderabad: Ameerpet, SR Nagar, KPHB, Gachibowli, Dilsukhnagar, Madhapur Bangalore: Banashankari, Bannerghatta Road, Koramangala, Whitefield Other Cities: Mumbai, Delhi, Chennai, Pune, Kolkata, Ahmedabad, Jaipur, Kochi, Indore, Chandigarh, Lucknow, Patna, Visakhapatnam, Noida, Mysore, Ranchi, etc. United States Major Cities: New York, New Jersey, Chicago, Los Angeles, Dallas, San Francisco, Washington DC, Miami, Seattle, San Diego, Atlanta, Houston Other Cities: San Jose, San Marcos, Minneapolis, and more. Europe United Kingdom: London, Manchester, Birmingham Germany: Berlin, Munich France: Paris Spain: Barcelona Italy: Rome, Milan Other Countries: Netherlands, Sweden, Denmark, Portugal, Switzerland, Austria Middle East & Africa UAE: Dubai, Abu Dhabi, Sharjah Saudi Arabia: Riyadh, Jeddah Other Locations: Muscat (Oman), Kuwait, Doha (Qatar) Africa: Johannesburg, Cape Town, Nairobi (Kenya), Lagos (Nigeria) Asia & Oceania Singapore Malaysia Hong Kong Japan: Tokyo, Osaka, Yokohama Australia: Sydney, Melbourne, Brisbane New Zealand: Auckland, Wellington Why GreenByte Technologies is the Best Choice Global Accessibility: Learn from anywhere in the world. Expert-Led Training: Gain insights from industry veterans like Trainer Venkat. Practical Learning: Hands-on training with real-time projects. Affordable and Flexible: Competitive pricing and flexible schedules. Career Support: Placement assistance and interview preparation.

    If you are enrolled in classes and you have paid fees, but want to cancel the registration for a certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 25 days of prior requests.

    The SAP ISU course is suitable for both beginners and experienced professionals. While prior SAP knowledge is helpful, the course covers fundamental concepts, making it accessible for newcomers. A basic understanding of utilities business processes and billing systems can enhance learning, but trainers guide learners through all essential topics.

    SAP ISU (Industry Solution for Utilities) is designed for utility companies, managing billing, metering, and customer services. SAP IS Retail is tailored for retail businesses, handling merchandising, inventory, and sales processes. While ISU focuses on energy, water, and gas industries, IS Retail supports supply chain and point-of-sale operations.

    SAP IS Utilities Singapore Reviews

    SAP IS Utilities rated (5.0 / 5) based on 6 reviews.

    Enroll for SAP IS Utilities Singapore